Privacy Policy
1. Who We Are
This Privacy Policy explains how the HyperWhale team processes personal data when you use the HyperWhale platform and related services.
For now, provider references are made on a HyperWhale team placeholder basis until final legal entity details are published.
2. Data Categories Collected
Depending on how you use the Service, we may collect contact details (such as email), optional wallet identifiers you choose to submit, and general account or profile information.
We may also collect operational and technical usage information, including device, browser, session, referral, and interaction metadata necessary for service delivery, security, and analytics.
3. Purposes of Processing
We process data to operate, maintain, secure, and improve the Service; to provide requested access; to troubleshoot and monitor performance; and to comply with legal obligations.
Communication use is limited to launch access updates, product updates, and operational notices related to the Service. We do not treat this consent as blanket approval for unrelated promotional partner marketing.
4. Legal Bases
Where required by law, we rely on one or more legal bases for processing, including consent, legitimate interests, and contractual necessity for providing the Service.
If consent is required for a processing activity, you may withdraw consent where applicable, without affecting processing performed before withdrawal.
5. Data Sharing & Processors
We may share data with trusted service providers and processors who help us host, secure, analyze, support, and operate the Service under appropriate contractual and confidentiality controls.
We may also disclose information when required by law, regulation, court order, or legitimate legal process, or when necessary to protect rights, safety, and platform integrity.
6. Cross-Border Data Handling
Because our infrastructure and providers may operate in multiple jurisdictions, personal data may be transferred across borders.
Where applicable, we implement reasonable safeguards for cross-border transfers in line with legal requirements.
7. Data Retention
We retain personal data only for as long as reasonably necessary for service operation, security, legal compliance, dispute management, and legitimate business needs.
Retention periods may vary by data category and legal context, after which data is deleted, anonymized, or de-identified where feasible.
8. Data Security Measures
We apply reasonable technical and organizational safeguards designed to protect personal data against unauthorized access, alteration, loss, and misuse.
No system can be guaranteed completely secure, and you share responsibility for protecting your devices, credentials, and wallet access methods.
9. User Rights
Subject to applicable law, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing activities.
You may also request review of consent-based processing choices where applicable. We may need to verify identity and apply lawful exceptions before fulfilling requests.
10. Children's Privacy
The Service is not directed to children and is not intended for users under 18 years old.
If we become aware that personal data of a child has been collected in violation of this policy, we will take reasonable steps to remove it.
11. Policy Changes
We may update this Privacy Policy from time to time to reflect legal, operational, or product changes.
When updates are posted, the 'Last updated' date is revised. Continued use of the Service after updates are posted indicates acknowledgement of the revised policy.
12. Contact for Privacy Requests
For privacy questions or data rights requests, contact the HyperWhale team through the official support or contact channel published on hyperwhale.app.
We will review and respond to valid requests in accordance with applicable legal requirements.